Message With Meaning

Join our journey
Our Origin

Over two decades ago, our founders – Rudy Ruiz and Heather Ruiz – embarked on a cross-country road trip from San Antonio to San Francisco. Somewhere in the desert, they conjured up an agency committed to making our world a better place through greater cultural understanding.

Our Mission

Our mission is to help our clients make a positive impact in the lives of diverse audiences. Our vision is to be the nation’s preeminent communications agency devoted to engaging, educating and empowering traditionally underserved populations.

Our Progress

The road trip may have ended, but the journey continues. Along the way, we’ve earned numerous creative accolades and recognition as one of Ad Age’s Top US Agency Brands, a Top 50 Multicultural Agency, and a Top 20 Hispanic Agency.

“A problem is a chance for you to do your best.”

– Duke Ellington

SERVICES

Research

We design and field quantitative and qualitative research to attain insights, inform strategies and measure progress.

Brand Strategy

Our ILX Brandflow™ process guides brand creation/evolution as well as message development for major brands.

Behavior Change

Our Público Behavior Modification Model™ is an industry best practice for motivating positive change.

Creative

Our passionate team develops General and Multicultural creative true to brands and relevant to diverse audiences.

Advertising

Our media team draws on research, planning and measurement tools for traditional, digital and direct response media.

Digital

Our branding, creative, media and PR teams work in an integrated manner to maximize our clients’ digital presence.

Public Relations

We integrate earned media, digital PR, social media, and blogger relations for our clients.

Experiential

We create live, interactive, inspirational brand experiences via memorable and motivational events.
6

CATEGORY-LEADING CLIENTS

27

COUNTRIES OUR CAMPAIGNS HAVE RUN

51

STATES & TERRITORIES WHERE WE BUY MEDIA

48+

TEAM MEMBERS

LEADERSHIP

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CEO

Rudy Ruiz

A brand strategist, multicultural expert and award-winning author, our co-founder earned a BA at Harvard and MPP at Harvard Kennedy School.

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CCO

Heather Ruiz

Heather’s vibrant designs express humanity and hope, inspiring people to action. Our co-founder studied design at Texas State University.

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SVP

Randy Dalton

A veteran of the broadcast and marketing industry, Randy directs campaign integration.

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Managing Director

Joseph Tolton

A brand strategist and multicultural marketing pioneer, Joseph heads our New York office. He attained his BA at Vassar and his MBA at Columbia.

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VP of Growth & Innovation

Mayra Urteaga

Mayra is VP of Growth & Innovation. She earned her BA in Accounting/Marketing and her MBA at UT RGV.

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Senior Account Executive

Irasema Ortiz

Irasema is a Senior AE with extensive experience managing national accounts. She earned her BA in Business/Marketing at UT San Antonio.

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Senior Graphic Designer

Greg Zaragoza

Greg is a graphic designer, letterer, and illustrator. He graduated from the advertising program at The University of Texas at Austin.

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Media Coordinator

Crystal Hernandez

Crystal specializes in digital and multicultural media for national and local accounts.

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CFO

Susana Lozano

Along with designing and implementing the agency's financial and cost accounting systems, Susana also manages and coaches the financial accounting team in the development of strategic goals to meet operational objectives.

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Partnerships Director

Ricky Day

Ricky manages operations and partnerships at our NYC office, serving Fashion Institute of Technology and UnitedHealthcare.

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Director of Photography

Pablo Veliz

Pablo is a San Antonio-based artist, photographer, and filmmaker who has directed award-winning films and premiered these at prestigious film festivals such as the Sundance Film Festival, SXSW, Santa Barbara Film Festival, and more.

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Associate Creative Director

Kalen Thomas

Kalen is a designer, animator, and film editor. Versed in digital media, he has a BA in Visual Communications/English from Graceland University.

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Medical Director

Thomas Schlenker, MD

Tom, a pediatrician and former city health director, develops health communications/content for clients like American Heart Association.

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PR Director

Nelda Carrizales

Nelda oversees our PR team, targeting national, local and social media. She received her BA in Business Management from Webster University.

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Experiential Director

Lisa Bombin

Lisa plans and executes branded event experiences on a national and international scale for our corporate and non-profit clients.

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Communications Strategist

Christian Lepley

Chris is a brand and communications strategist who heads our San Francisco office. He holds a BS in Marketing from California State University.

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Research Director

Edgardo De La Garza

Edgardo designs and oversees the implementation of quantitative and qualitative research to inform campaigns and measure success. He is a graduate of UT Austin.

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Senior Graphic Designer

Gilbert Zarate

With a background in advertising as well as digital and newspaper design, Gilbert brings a hip, urban feel to his award-winning work.

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Digital Media Specialist

Tyler Thomas

Tyler creates digital media content and produces audio for our in-house studio. An avid drummer, he brings a creative edge to all he does.

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Website Designer

Shannon Miller

Shannon has a background in marketing and her specialty includes developing and designing websites. She earned her BBA in Marketing from Baylor University.